1. Introduction
This privacy policy explains how ArthOne FinTech LLP (CIN: ), operating as ArthOne, collects, uses and protects your personal information. We are committed to ensuring your privacy is protected at all times.
2. Information We Collect
We may collect the following information:
- Name, email address, phone number and contact details
- Personal identification: date of birth, Aadhaar number, PAN card details
- Financial information: bank account details, investment preferences
- Demographic information: gender, income range, city
- KYC documents as required by SEBI and RBI regulations
- Device information, IP address, browser type and usage data
3. How We Use Your Information
- To conduct Know-Your-Customer (KYC) registration as required by SEBI and RBI
- To process investments, loans and other financial transactions
- To maintain compliance records and perform regulatory checks
- To communicate about your investments, account updates and new opportunities
- To improve our products, services and user experience
- To prevent fraud and ensure platform security
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Partner financial institutions to process your investments or loan applications
- Regulatory bodies (SEBI, RBI, AMFI) as required by law
- Government or judicial authorities when legally required
- Service providers who assist in platform operations (with appropriate data protection agreements)
5. Data Security
We implement industry-standard security measures:
- 256-bit SSL encryption for all data transmission
- One-way encrypted password storage
- Regular security audits and vulnerability assessments
- Data hosted with top-tier, certified hosting providers
- Continuous data backups for business continuity
6. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Unsubscribe from marketing communications
- Request deletion of your data (subject to regulatory retention requirements)
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. KYC records are maintained as per SEBI and RBI requirements.
10. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this policy or believe any information we hold is incorrect, contact us at privacy@arthone.com.