Last updated: April 2026
At ArthOne Solutions Private Limited, we are committed to delivering high-quality financial services while maintaining the highest standards of information security. This policy defines our approach to quality management and information security across all our operations, ensuring the trust and confidence of our clients, partners, and stakeholders.
Our commitment to delivering consistent, reliable, and superior financial services to every client and partner.
Protecting your personal and financial data through robust security frameworks, encryption, and access controls.
Adhering to all applicable laws, regulations, and industry standards set by SEBI, RBI, IRDAI, and other governing bodies.
We place our clients and partners at the centre of everything we do. All processes, products, and services are designed to deliver maximum value, transparency, and convenience to our users.
ArthOne is committed to continually improving our processes, technology, and service quality. We regularly review and update our systems based on client feedback, industry best practices, and regulatory changes.
We ensure accuracy in all financial information, transaction records, and communications. Our partners and clients receive clear, honest, and complete information to make informed decisions.
Our team undergoes regular training on financial products, regulatory requirements, and customer service standards. We maintain a culture of accountability and professional excellence.
We maintain a robust grievance redressal mechanism. All complaints are acknowledged within 24 hours and resolved within the timelines specified by relevant regulatory authorities.
All sensitive data is encrypted at rest and in transit using industry-standard TLS/SSL protocols. Personal and financial information is stored in encrypted databases.
Role-based access controls (RBAC) ensure that only authorised personnel can access sensitive client data. All access is logged and monitored.
Our platform is hosted on secure cloud infrastructure with regular security audits, vulnerability assessments, and penetration testing.
Client data is retained only for the duration required by law and regulatory guidelines. Data deletion requests are processed in accordance with applicable regulations.
We maintain a documented incident response plan. Any security breach is immediately investigated, contained, and reported to affected parties and regulators as required by law.
All third-party vendors and partners are vetted for security compliance. Data sharing is governed by strict data processing agreements and confidentiality clauses.
This Quality & Information Security Policy is reviewed annually and updated as required to reflect changes in regulations, technology, and business operations. The last review was conducted in April 2026.
For queries or concerns regarding this policy, please contact our Compliance Officer at compliance@arthone.com or write to us at: ArthOne FinTech LLP , Jaipur, Rajasthan.